At Shnaiderz, we are dedicated to ensuring your utmost satisfaction with our services. We recognize that situations may arise where you require a refund, and we are committed to maintaining a transparent and equitable refund policy.
Shnaiderz offers a 30-day money-back guarantee on our hosting services. If, for any reason, you are dissatisfied with our services within the first 30 days of your initial purchase, you may request a full refund of your hosting fees. Please note that domain registration fees, setup fees, and any additional services purchased are non-refundable.
To qualify for a refund, your request must be made within the first 30 days of your initial purchase. Refund requests submitted after this period will not be accepted. Furthermore, refunds are applicable only to hosting services and do not extend to domain registration fees, setup fees, or any other additional services.
To initiate a refund request, please reach out to our customer support team via email, the "Contact us" page, or the ticket system in your dashboard. Kindly provide your account details and the reason for your refund request. Our team will assess your request and process the refund in accordance with our refund policy.
Refunds will be processed within 10 days of approval. Please be aware that the refunded amount may take additional time to reflect in your account, depending on your chosen payment method and financial institution.
Shnaiderz reserves the right to amend our refund policy at any time without prior notice. Any modifications to our refund policy will be published on this page, and it is your responsibility to periodically review this policy.